Terms of service
PawsyPop Refund & Return Policy
Last Updated: [11/26/25]
We want you to love every PawsyPop product. If not, here’s how we handle returns and refunds.
1. Return Eligibility
You may request a return or exchange if:
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The item is unused and in original packaging
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You request within 30 days of delivery
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You provide proof of purchase
2. Non-Returnable Items
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Used grooming tools
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Opened hygiene products
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Clearance items
3. Refund Process
Once your return is approved and received:
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Refunds are issued to the original payment method within 5–7 business days
4. Defective or Wrong Item
If you receive a damaged or incorrect item, contact us within 7 days for a free replacement.
📧 Email: Pawsypopbusiness@gmail.com
PawsyPop Shipping Policy
1. Processing Time
Orders are processed within 1–3 business days.
2. Shipping Time
Delivery usually takes:
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7–15 business days for standard shipping
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Delays may occur due to customs, weather, or carrier issues
3. Tracking Information
You will receive tracking info once your order ships.
4. Lost or Delayed Packages
PawsyPop is not responsible for transit delays caused by carriers, but we will assist in locating your package.
Thank you for choosing PawsyPop! We’re dedicated to making pet care easier, safer, and more enjoyable for you and your furry friends. PawsyPop! We’re dedicated to making pet care easier, safer, and more enjoyable for you and your furry friends.